Saturday, October 6, 2012

Apple acknowledges iPhone 5 camera problem

There has been quite a huge discussion about the so called purple flare of the iPhone 5 camera. Now, finally Apple has taken a statement when they answered an angry customer. They acknowledged the problem and said that you shouldnt point your iPhone 5 camera into bright light sources when taking pictures. Well thats one hell of a great solution.

Here is the full answer:
"Dear Matt,
Our engineering team just gave me this information and we recommend that you angle the camera away from the bright light source when taking pictures. The purple flare in the image provided is considered normal behavior for iPhone 5's camera. If you wish to reach me regarding this case number *********, please contact me at 1-877-***-**** ext. *******. I currently work Thursday-Monday: 7:00am - 3:30pm Mountain Time. If you reach my voicemail, please leave your name, phone number, case number and the best time to reach you. Email is ***********
AppleCare Support"
Photo Courtesy from
Until now it is unknown what causes this strange phenomenon, but photography experts think this might have to do with the sapphire glass that covers the iPhone 5 camera. But to be honest, there are some people out there who say that their iPhone 5 doesnt seem to have that problem, which makes me think that only some of the production runs have this issue.

So instead of complaining about this, stop holding your camera wrong. Also, this is a great new feature. Also, its not Apple's fault that the sun is purple.


  1. You are right, if Apple says the sun is purple then it must be so. :D

  2. You can read about that problem here: and here:

    I always thought this was only a problem in low quality digi-cams :D